Effective Date: 23 July, 2025
1. Introduction
The Ministry of Public Administration and Artificial Intelligence (MPAAI) is committed to protecting your privacy. This Privacy Policy outlines how your personal data is collected, used, shared, and safeguarded through your use of this website, in accordance with the Data Protection Act, Chap. 22:04 of Trinidad and Tobago.
2. Definitions
For the purposes of this Privacy Policy, “personal data” refers to information about an identifiable individual that is collected through this website and recorded in any form. This may include, but is not limited to:
- Your name, email address, telephone number, or other contact details submitted via web forms;
- Any identifying number or reference (e.g. user ID or IP address) associated with your use of the website; or
- Any other information that, alone or in combination with other data, could reasonably be used to identify you.
3. Lawful Basis for Processing
The personal information collected through this website is processed by the Ministry of Public Administration and Artificial Intelligence (MPAAI) in accordance with the Data Protection Act, Chap. 22:04 of the Laws of Trinidad and Tobago.
The lawful bases for processing such information are as follows:
- Consent: You may be asked to voluntarily provide personal information (e.g. through forms or email contact). In these instances, your consent serves as the lawful basis for processing. You may withdraw your consent at any time.
- Performance of a public function: MPAAI processes personal information submitted via the website when it is necessary to carry out its official duties or to provide services in the public interest. Personal information collected through the website is used solely for the purpose for which it was provided, such as responding to inquiries, processing requests, or improving the functionality and accessibility of the site.
- Legal obligation: MPAAI may be required to retain or disclose certain information in order to comply with applicable laws or regulations.
4. Information We Collect
We may collect personal information through online forms, service requests, and communications submitted via our website. You will be informed of the specific purpose and legal basis at the point of data collection.
5. How We Use Your Information
MPAAI collects and uses personal information submitted through this website only for purposes directly related to its official functions and the provision of digital public services. Specifically, your information may be used for the following purposes:
To respond to your inquiries or requests: If you contact us through a form, email, or feedback mechanism on the website, we use the information provided to respond to your query and maintain records of the correspondence.
- To provide access to online services or resources: Where applicable, personal information may be used to verify your identity or enable secure access to digital government services or documents made available via the website.
- To improve website functionality and user experience: We may analyze usage trends and interactions to enhance the performance, accessibility, security, and user-friendliness of the website.
- To communicate updates or important notices: With your consent, we may use your contact details to share relevant updates, alerts, or changes to our services, policies, or website features.
- To fulfill MPAAI’s legal and administrative obligations: In limited cases, information may be processed to comply with legal requirements, court orders, or internal governance procedures.
6. Data Sharing and Third Parties
MPAAI does not sell your personal information. We may share your data with authorised third-party service providers for website functionality and service delivery, under strict confidentiality obligations.
7. Use of Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous analytics data. You may disable cookies through your browser settings.
8. Data Security
We implement appropriate technical and organisational measures to protect your data. However, please note that no method of electronic transmission or storage is entirely secure.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws.
10. Your Rights
You have the right to:
- Access your personal data;
- Request correction or deletion of your data; and
- Object to or restrict processing of your personal data.
This may be done via the contact details listed below.
11. Updates to this Policy
This Privacy Policy may be updated periodically. Changes will be posted on this page, and material updates will be clearly communicated.
12. Contact Us
If you have any questions or concerns regarding this policy or the handling of your personal data, please contact us at: mpaaicommunicationsdivision@gov.tt